Parma Bike Sharing

What is it?

An economical, ecological and healthy choice:bicycle is good for you and the environment! Parma Bike Sharing is the public bicycle sharing system of the City of Parma

The first 30 minutesof use

are

always free

(even several times a day)

Active 24 hours a day,

365 days a year

46 workstations

250 bike

250 traditional bicycles are avaible for citizens, commuters, students and tourists, dislocated in 46 strategic points. The workstations are fixed and automated, i.e. equipped with a mechanical coupling system that prevents any theft and their use involves collection and return in one of the 46 stalls. Using the Parma Bike Sharing bikes is really very simple andaffordable for everyone.

Parma Bike Sharing

What is it?

An economical, ecological and healthy choice: bicycle is good for you and the environment! Parma Bike Sharing is the public bike sharing systemof the City of Parma.

The first 30 minutesof use

are

always free

(even several times a day)

Active 24 hours a day,

365 days a year

46 workstations

250 bike

250 traditional bicycles are avaible for citizens, commuters, students and tourists, dislocated in 46 strategic points. The workstations are fixed and automated, i.e. equipped with a mechanical coupling system that prevents any theft and their use involves collection and return in one of the 46 stalls. Using the Parma Bike Sharing bikes is really very simple andaffordable for everyone.

How does it work?

Get the bike,ride,deliver the bike.Repeat!

Get the bike,ride,deliver the bike.Repeat!

Take the bike

Bring the card close to the column or unlock the bike directly with the Bicincittà APP. 250 bicycles are available in 46 locations: use the APP to locate the nearest stationand check the number of bicycles available in real time.

Return the bike

After use return the bicycle to one of the 46 stations, the one closest to you (even different from that of the collection). No card or smartphone is required for delivery, just hang up the bicycle on a free column.

Those who need a bicycle for an extended period or for several days can take advantage of the rental service at the Cicletteria.

Go to the Cicletteria

Take the bike

Bring the card close to the column or unlock the bike directly with the Bicincittà APP. 250 bicycles are available in 46 locations: use the APP to locate the nearest stationand check the number of bicycles available in real time.

Return the bike

After use return the bicycle to one of the 46 stations, the one closest to you (even different from that of the collection). No card or smartphone is required for delivery, just hang up the bicycle on a free column.

Those who need a bicycle for an extended period or for several days can take advantage of the rental service at the Cicletteria.

Go to the Cicletteria

Sign up and download the Bicincittà App

Two simple steps to activate the service:

1) sign up and activate your annual subscription

Make a subscription

2) download the free Bicincittà App on your mobileand follow the instructions to use the bikes in a practical and fast way

Through the Bicincittà APP

you can see in real time

the availabilityof bikes

in the various stationsand the free columns for redelivery

If you prefer, you can also purchase the season ticket at the Cicletteria.

Go to the Cicletteria

Renew online after one year ordirectly from the Bicincittà APP.

The bicycleshould neverbe leftunattendedon the street,

How much does it cost?

20 € per year

And from the 2nd year, only € 15!

If you do not have an annual subscription, buy a day ticket for only € 5 (4 hours of use, even if not consecutive). Only through the Bicincittà APP!

The annual pass can be purchased for 20 € and includes trips, even repeated in the same day, the maximum duration is of 30 minutes. After the first half hour of use, the hourly rates set are in force, in the first year subscription 5 € of recharge are included.

Rates
First 30 minutes of use, even several times a day Free
Every 30 minutes until the 3rd hour of use 80 cent / 30 min
Every 60 minutes from the 3rd to the 24th hour of use 2 euro / 60 min

The bicycle can be used for a maximum of 24 hours, after which the subscription will be automatically blocked and the subscriber will be sanctioned with a penalty of 20 €.

Those who need a bicycle for alonger period or for several days canalso take advantage of the rental service.at the Cicletteria

Go to the Cicletteria

Those who already have the Mi Muovo card for local public transport can also use the same card for the Parma Bike Sharing service.Those who have not the card and wish to purchase it with an annual pass, can buy it at the Cicletteria with only 5 euros more.

Those who need a bicycle for alonger period or for several days canalso take advantage of the rental service.at the Cicletteria

Go to the Cicletteria

Those who already have the Mi Muovo card for local public transport can also use the same card for the Parma Bike Sharing service.Those who have not the card and wish to purchase it with an annual pass, can buy it at the Cicletteria with only 5 euros more.

Promotions

Discounted rates

The promotion is dedicated to students and equivalents and structured staff of the University of Parma (scholarship holders, research fellows, professors, researchers, assistants, technical administrative staff, etc.), as indicated in the document at the end of the page. Those can benefit from discounted rates of 15 euros to register for the first time, instead of 25 euros and for those who renew their subscription the rate is 10 euros instead of 15 euros. In order to take advantage of the promotion, you must contact the Cicletteria – the Cycling HUB and declare that you belong to University of Parma showing your identification badge, your Student Card or your self-declaration (document at the end of the page) with a valid identity document. Have a look to the Cicletteria – the Cycling HUB promotions.

Più pedali, più risparmi!

10%savings on your purchases

The initiative, designed for all those who use the bicycle for short trip in the city, aims to encourage the use of two wheels also for shopping. Involving traditional and neighborhood shops in the city, the promotion provides for discount of about 10% in shops involved. Around a hundred points of sale have joined the initiative until now, recognizable by the sticker on the window. To obtain the discount, simply show the Mi Muovo card loaded with the Parma Bike Sharing subscription or showing that you parked your bicycle near the shop.

Find out more

bike sharing stations

Click on the Map and discover all the Parma Bike Sharing stations

Map

Shared Electric Bicycles

From August 2022 until the end of the year, the new shared pedal assisted electric bicycle service (free floating) is active in the city. 300 e-bikes are available to users and managed by two private companies: Dott and TIER Shared bicycles can be used by downloading the dedicated APPs on your phone that allow you to use the bicycle and register for the service. Users can circulate and stop in urban areas up to the Science Area in the south area(University Campus) respecting the traffic law. Bicycles are available in the main interchange points: Railway Station, North, East, West, South Exchanger Parking, Traversetolo road - Esselunga, Villetta cemetery, Campus Cinema and Palasport. Parking is not allowed in the zone with restriction. Cost: € 1 upon release and € 0.25 per minute, subscriptions with promotional rates are active. The service is active 7 days a week, 24 hours a day, and is supported by a call center that is always available to users.

Download App

DOTT

Call Center: 02 8295 6852 https://help.ridedott.com/hc/it/requests/new 
www.ridedott.com/it

Download App

TIER Mobility

Call Center: 011 7081015
www.tier.app/it

FaQ

How to usethe service?

You can pay by cash, debit card or credit card at the Cicletteria, next to the railway station, or by credit card from the website www.mimuovoinbici.it or for the purchase of day tickets through the Bicincittà APP.

Just request it during the registration and it will be sent by e-mail the following days.

By registering at the Infomobility front office, you will immediately receive your card. It takes about a week if you register online (it depends on the postal delivery times). If you already have a Mi Muovo card (ex. Bus subscription) you can upload the bike sharing subscription online with immediate activation.

Of course, once the Bike Sharing Mi Muovo card is received, the service will be immediately active.

On the Bicincittà App, which can be downloaded for free on your smartphone or tablet, you can LOGIN, (using the username and password that were assigned to you at the time of registration), to unhook the bike, to know in real time the number of bikes available at each station, the nearest Bike Sharing station, when the subscription expires, the remaining credit etc.

Download the APP

The Bicincittà App is free and allows you to pick up bicycles directly with a mobile device (smartphone or tablet). Tourists and occasional users can use the service by purchasing a day ticket. Even users who have an annual subscription can use the App by logging in. Furthermore, through the App, it is possible to know which is the closest Bike Sharing station, to know the number of bikes or the stalls available.

To use the Parma Bike Sharing bicycles you can choose between the annual subscription, which can be loaded on the Mi Muovo card, which lasts 365 days from the date of subscription, or buy a daily ticket, which cost € 5.00 and is valid for 4 hours, directly with a smartphone or tablet after downloading the free Bicincittà App

The bicycles can be collected at the stations, by passing the card next to the column or clicking on "unhook the bike" on your smartphone. This will activate the release system that will allow you to use the bicycle.

You can also return the bicycle in another location than the one of the collection point and approaching the column and repositioning it in the locking device, you don’t need anymore to use your card or your smartphone. To avoid problems, always follow this procedure: 1) check that the stall LED is green (if it was red it means that the stall is out of order) 2) lift the handlebar and insert the pin, under the bike basket, in the appropriate hole 3) check the bike is locked.

How does it workthe serviceBike sharing?

You can use the bicycle for a maximum of 24 hours. The first half hour is always free if you have an annual subscription, then every half hour, up to the third hour, it costs 80 cents and beyond the third hour, up to the 24th hour, it costs € 2. If you return the bicycle after 24 hours, you will be sanctioned with a penalty of € 20. If you have purchased a day ticket on the Bicincittà APP you can use the bicycles several times for a total of 4 hours a day.

No, you can only take one bike at a time. To be able to pick up several bicycles at the same time, it is necessary to activate several subscriptions.

If at the end of use there are no free stalls to return your bike or the columns are not working, you must call Infomobility offices during the opening hours. If the offices are closed, you will have to park the bicycle in a safe place, tied with a padlock near the Bike Sharing station and notify it to the Infomobility offices as soon as possible. It is always possible to check the availability of the columns in real time on the website www.mimuovoinbici.it and on the Bicincittà app

If you exceed the term of 24 hours of use, the card will be automatically blocked and you will have to reactivate at the Infomobility offices. The return of the bicycle after this deadline is sanctioned with the application of a fixed penalty of € 20.00 to be paid to Infomobility.

The service is active365 days a year, 24 hours a day.

It may not yet have been 10 minutes since the last return and therefore the system has not yet registered the last release. Or it could be that the last bike you returned was not properly locked and therefore the system did not register the return. In any case, we recommend you contact the Cicletteria for the clarifications.

No, the bicycle is not equipped with a lock because when it is not used it should be returned to the appropriate location, to be available for other users. However, if it is left parked outside the specific stalls, even for a short period, the use of a padlock is always recommended

Other information

The user is responsible when he pick up the bicycle from a column until he hangs up in any of the Bike Sharing stations.

If you loose the card, it is necessary to contact the Cicletteria to block it. In case of theft, it is necessary to make a report to the competent bodies (Police or Carabinieri) and deliver a copy to Infomobility to release the user from any responsibility for the improper use of the lost object by third parties. In both cases the new card will be issued at a cost of € 5.00.

To renew your season ticket, you can go to the Cicletteria di Parma next to the railway station or directly online with a credit card by accessing the website www.mimuovoinbici.it If you do not remember your login credentials you can call our offices (Cicletteria or Front Office Mentana)

No, once the bicycle is picked up, the user is responsible for all direct and indirect damages caused to third parties (people, things and animals) as well as to himself, caused by the use of Bike Sharing with consequent obligation to pay compensation. If the bicycle should be malfunctioning, it must be repositioned in the Bike Sharing station and the user must notify to the Cicletteria, during opening hours or to the e-mail address bikesharing@infomobility.pr.it

Forms

Scarica i moduli
Modulo iscrizione Bike Sharing
Modulo rinnovo/ricarica/sostituzione tessera
Modulo Fatturazione Elettronica
Dichiarazione UNIPR

Contacts

Parma Bike Sharing

bikesharing@infomobility.pr.it

Write to usAll contacts