How does it work

Get the bike,ride,deliver the bike.Do it again!

Get the bike,ride,deliver the bike.Repeat!

Take the bike

Bring the card close to the column or unlock the bike directly from the Bicincittà APP. 250 bicycles are available in 46 locations: use the APP to locate the nearest stationand check the number of bicycles available in real time.

Return the bike

After using the bicycle, return the vehicle to one of the 46 stations, the one closest to you (also different from the pick-up one). No card or smartphone is required for delivery, just hang up the bicycle on a free column.

Those who need a bicycle for an extended period or for several days can take advantage of the rental service at the Cycling HUB

Go to the Cycling HUB

Take the bike

Bring the card close to the column or unlock the bike directly from the Bicincittà APP. 250 bicycles are available in 46 locations: use the APP to locate the nearest stationand check the number of bicycles available in real time.

Return the bike

After using the bicycle, return the vehicle to one of the 46 stations, the one closest to you (also different from the pick-up one). No card or smartphone is required for delivery, just hang up the bicycle on a free column.

Those who need a bicycle for an extended period or for several days can take advantage of the rental service at the Cicletteria.

Go to the Cycling HUB

Sign up and download the Bicincittà App

Two simple steps to use the service:

1) sign up and activate your annual subscription

Make a subscription

2) download the free Bicincittà App on your mobileand follow the instructions to use the bikes

Through the Bicincittà APP

you can see in real time

the availabilityof bikes

in the various stationsand the free columns for redelivery

If you prefer, you can also purchase the season ticket at the Cycling HUB

Go to the Cycling HUB

Renew online after one year ordirectly from the Bicincittà APP.

The bicycleshould neverbe leftunattendedon the street

How much it costs

20 € per year

And from the 2nd year, only € 15!

If you do not have an annual subscription buy a day ticket daily for only € 5 (4 hours of use, even if not consecutive) Only through the Bicincittà APP!

The annual pass can be purchased for 20 € and includes trips, even repeated in the same day, the maximum duration is of 30 minutes. After the first half hour of use, the hourly rates set are in force, in the first year subscription 5 € of recharge are included.

Tariffe
Primi 30 minuti di utilizzo, anche più volte al giorno Gratuito
Ogni 30 minuti fino alla 3° ora 80 cent / 30 min
Ogni 60 minuti dalla 3° fino alla 24° ora 2 euro / 60 min

The bicycle can be used for a maximum of 24 hours, after which the subscription will be automatically blocked and the subscriber will be sanctioned with a penalty of 20 €.

Those who need a bicycle for alonger period or for several days canalso take advantage of the rental service.at the Cicletteria

Go to the Cycling HUB

Those who already have the Mi Muovo card for local public transport can also use the same card for the Parma Bike Sharing service.Those who have not the card and wish to purchase it with an annual pass, can buy it at the Cicletteria with only 5 euros more.

Those who need a bicycle for alonger period or for several days canalso take advantage of the rental service.at the Cicletteria

Go to the Cicletteria

Those who already have the Mi Muovo card for local public transport can also use the same card for the Parma Bike Sharing service.Those who have not the card and wish to purchase it with an annual pass, can buy it at the Cicletteria with only 5 euros more.

Discounts

Tariffe Agevolate

The promotion is aimed at students and equivalent and structured personnel of the University of Parma (fellows, research fellows, professors, researchers, assistants, technical administrative staff, etc., as indicated in the complete list of recipients of the document at the end of the page) who can benefit from discounted rates equal to 15 euros for those who register for the first time (instead of 25 euros) and 10 euros for those who renew their subscription (instead of 15 euros). In order to take advantage of the promotion, it is necessary to contact the Cicletteria and show belonging to the University of Parma through the identification badge, the Student Card or by filling in the substitute declaration (document at the end of the page) together with a valid identity document.

more you pedal, more you save!

10%savings on your purchases

The initiative, designed for all those who use bicycles for city travel, aims to encourage the use of two wheels also for shopping. By involving the city's traditional and neighborhood shops, the promotion provides an indicative discount of 10% in the network of participating shops.To date, about a hundred stores have joined the initiative, recognizable by the sticker on the window. To obtain the discount, simply show the Mi Muovo card loaded with the Parma Bike Sharing subscription or show that you have parked your bicycle near the shop.

Find out more

Bike Sharing stations

Click on the Map and discover all the Parma Bike Sharing stations

Map

E-Bike Free Floating

From August 2022 until the end of the year, the new shared pedal assisted electric bicycle service (free floating) is active in the city. 300 e-bikes are available to users and managed by two private companies: Dott and TIER Shared bicycles can be used by downloading the dedicated APPs on your phone that allow you to use the bicycle and register for the service. Users can circulate and stop in urban areas up to the Science Area in the south area(University Campus) respecting the traffic law. Bicycles are available in the main interchange points: Railway Station, North, East, West, South Exchanger Parking, Traversetolo road - Esselunga, Villetta cemetery, Campus Cinema and Palasport. Parking is not allowed in the zone with restriction. Cost: € 1 upon release and € 0.25 per minute, subscriptions with promotional rates are active. The service is active 7 days a week, 24 hours a day, and is supported by a call center that is always available to users.

Download App

DOTT

Call Center: 02 8295 6852
www.ridedott.com/it

Download App

TIER Mobility

Call Center: 011 7081015
www.tier.app/it

FaQ

How to usethe service

You can pay by cash, debit card or credit card at the Cicletteria, next to the railway station, or by credit card from the website www.mimuovoinbici.it or for the purchase of day tickets through the Bicincittà APP.

Just request it during the registration and it will be sent by e-mail the following days.

By registering at the Infomobility front office, you will immediately receive your card. It takes about a week if you register online (it depends on the postal delivery times). If you already have a Mi Muovo card (ex. Bus subscription) you can upload the bike sharing subscription online with immediate activation.

Of course, once the Bike Sharing Mi Muovo card is received, the service will be immediately active.

On the Bicincittà App, which can be downloaded for free on your smartphone or tablet, you can LOGIN, (using the username and password that were assigned to you at the time of registration), to unhook the bike, to know in real time the number of bikes available at each station, the nearest Bike Sharing station, when the subscription expires, the remaining credit etc.

Download the APP

The Bicincittà App is free and allows you to pick up bicycles directly with a mobile device (smartphone or tablet). Tourists and occasional users can use the service by purchasing a day ticket. Even users who have an annual subscription can use the App by logging in. Furthermore, through the App, it is possible to know which is the closest Bike Sharing station, to know the number of bikes or the stalls available.

To use the Parma Bike Sharing bicycles you can choose between the annual subscription, which can be loaded on the Mi Muovo card, which lasts 365 days from the date of subscription, or buy a daily ticket, which cost € 5.00 and is valid for 4 hours, directly with a smartphone or tablet after downloading the free Bicincittà App

The bicycles can be collected at the stations, by passing the card next to the column or clicking on "unhook the bike" on your smartphone. This will activate the release system that will allow you to use the bicycle.

You can also return the bicycle in another location than the one of the collection point and approaching the column and repositioning it in the locking device, you don’t need anymore to use your card or your smartphone. To avoid problems, always follow this procedure: 1) check that the stall LED is green (if it was red it means that the stall is out of order) 2) lift the handlebar and insert the pin, under the bike basket, in the appropriate hole 3) check the bike is locked.

How does it workthe serviceBike sharing?

You can use the bicycle for a maximum of 24 hours. The first half hour is always free if you have an annual subscription, then every half hour, up to the third hour, it costs 80 cents and beyond the third hour, up to the 24th hour, it costs € 2. If you return the bicycle after 24 hours, you will be sanctioned with a penalty of € 20. If you have purchased a day ticket on the Bicincittà APP you can use the bicycles several times for a total of 4 hours a day.

No, you can only take one bike at a time. To be able to pick up several bicycles at the same time, it is necessary to activate several subscriptions.

If at the end of use there are no free stalls to return your bike or the columns are not working, you must call Infomobility offices during the opening hours. If the offices are closed, you will have to park the bicycle in a safe place, tied with a padlock near the Bike Sharing station and notify it to the Infomobility offices as soon as possible. It is always possible to check the availability of the columns in real time on the website www.mimuovoinbici.it and on the Bicincittà app

If you exceed the term of 24 hours of use, the card will be automatically blocked and you will have to reactivate at the Infomobility offices. The return of the bicycle after this deadline is sanctioned with the application of a fixed penalty of € 20.00 to be paid to Infomobility.

The service is active365 days a year, 24 hours a day.

It may not yet have been 10 minutes since the last return and therefore the system has not yet registered the last release. Or it could be that the last bike you returned was not properly locked and therefore the system did not register the return. In any case, we recommend you contact the Cicletteria for the clarifications.

No, the bicycle is not equipped with a lock because when it is not used it should be returned to the appropriate location, to be available for other users. However, if it is left parked outside the specific stalls, even for a short period, the use of a padlock is always recommended

Other information

The user is responsible when he pick up the bicycle from a column until he hangs up in any of the Bike Sharing stations.

If you loose the card, it is necessary to contact the Cicletteria to block it. In case of theft, it is necessary to make a report to the competent bodies (Police or Carabinieri) and deliver a copy to Infomobility to release the user from any responsibility for the improper use of the lost object by third parties. In both cases the new card will be issued at a cost of € 5.00.

To renew your season ticket, you can go to the Cicletteria di Parma next to the railway station or directly online with a credit card by accessing the website www.mimuovoinbici.it If you do not remember your login credentials you can call our offices (Cicletteria or Front Office Mentana)

No, once the bicycle is picked up, the user is responsible for all direct and indirect damages caused to third parties (people, things and animals) as well as to himself, caused by the use of Bike Sharing with consequent obligation to pay compensation. If the bicycle should be malfunctioning, it must be repositioned in the Bike Sharing station and the user must notify to the Cicletteria, during opening hours or to the e-mail address bikesharing@infomobility.pr.it

Forms

Contacts

Parma Bike Sharing

bikesharing@infomobility.pr.it

Write usContacts