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Tap & Park  

Tap & Park

What is Tap&Park

Tap&Park is a free and easy-to-use app offered by Infomobility, providing multiple parking-related services in the Municipality of Parma:

  • Park in blue lines with no commission fees
  • Park free for one hour, once a day, between 12:30 and 14:30
  • Enter the ZTL by purchasing and activating a daily or two-hour pass (BZ or GZ), or by regularising an unauthorised access after the fact (ROZ)
  • Park free for half an hour, once a day, for everyone on authorised streets (see below)
  • Park free for half an hour, once a day, for all AAA permit holders in all blue-marked spaces across the city
  • Manage your parking and/or transit permit

When used together with a parking and transit permit, the Tap&Park app allows for more complete and faster management of on-street parking and ZTL access.

How to register

To access the Tap&Park app, registration is required. The login credentials are the same as for the Infomobility reserved area: if you have forgotten them, you can reset your password; if you have never logged in, select "Register" and follow the instructions to create an account.

If you do not have an Italian tax code or are registering a business, registration must be completed exclusively through the reserved area. Once registered, the same credentials can be used to access Tap&Park.

Download and print the Tap&Park logo to display inside your windscreen to indicate that you are using the app to pay for parking.

Scarica
Logo Tap&Park da esporre

Per chi utilizza Tap & Park, per il pagamento della sosta nelle strisce blu, la prima mezz'ora è gratuita in alcuni tratti nelle seguenti vie della città: Strada Bixio, Via Emilia Est, Strada Imbriani, Via Trento e Via Sette Fratelli Cervi

Don't have

Tap&Park?

Scarica
Logo Tap&Park da esporre
Delibera mezz'ora gratuita

FaQ

If you are already a holder of a parking permit with an RFID tag, but do not know your credentials to access it, your name is already registered in the database, but you need to carry out the account retrieval procedure, shown below: 1. download the TapPark application on your smartphone, already available on the main online stores (Google play, Apple store) and also active in other Italian cities such as Florence, Turin, Verona and Mantua. 2. register again by clicking on the ‘register’ button, enter all the required data, including the new password, and click on ‘submit’; 3. when the warning ‘The tax code you entered already exists in our records. If you no longer have access to your account and do not have the e-mail address you used when you registered, you can recover your account by clicking here’ click to recover your account; 4. enter your tax code, e-mail address and mobile phone number, through which you will receive the authentication codes by e-mail and text message, which must be entered in the space provided; the system will then ask you to set a new password; 5. log in to complete the procedure. From now on, it is possible to activate the stop with your smartphone, interrupt it or extend it at any time, paying only for the actual stop without having to go to the parking meter. For more information or assistance, please contact our toll-free number 800.238.630, available from 8.30 a.m. to 1 p.m. and 2 p.m. to 5 p.m.

If you have already purchased paid parking tickets from Infomobility (day tickets, monthly passes, etc.), but do not have a parking and transit permit with RFID tag, your name is already registered in the database, so you need to retrieve your account by following these steps: 1. download the TapPark application on your smartphone, already available on the main online stores (Google play, Apple store) and also active in other Italian cities such as Florence, Turin, Verona and Mantua. 2. register again by clicking on the ‘register’ button, enter all the required data, including the new password, and click on ‘submit’; 3. when the warning ‘The tax code you entered already exists in our records. If you no longer have access to your account and do not have the e-mail address you used when you registered, you can recover your account by clicking here’ click to recover your account; 4. enter your tax code, e-mail address and mobile phone number, through which you will receive the authentication codes by e-mail and text message, which must be entered in the space provided; the system will then ask you to set a new password; 5. log in to complete the procedure; 6. purchase an RFID TAG at a cost of 5 euros at the Infomobility counter in Viale Mentana 29, to activate all the functions that the application offers (purchase of season tickets and tickets for access to LTZs). From now on, it is possible to activate the stop with your smartphone, interrupt it or extend it at any time, paying only for the actual stop without having to go to the parking meter. For more information or assistance, please contact our toll-free number 800.238.630, available from 8.30 a.m. to 1 p.m. and 2 p.m. to 5 p.m.

If you are a holder of a parking permit with an RFID tag and already use the reserved area of the Infomobility website, your name is already registered in the database, so you can also use the same credentials for TapPark by following these simple steps: 1. download the TapPark application on your smartphone, already available on the main online stores (Google play, Apple store) and also active in other Italian cities such as Florence, Turin, Verona and Mantua. 2. log in by entering your user code and password, which are the same as those you already use in the reserved area of the Infomobility site. From now on, it is possible to activate the stop with your smartphone, interrupt it or extend it at any time, paying only for the actual stop without having to go to the parking meter. For more information or assistance, please contact our toll-free number 800.238.630, available from 8.30 a.m. to 1 p.m. and 2 p.m. to 5 p.m.

To obtain confirmation of purchases made with the app, it is necessary to reload the page and go to the ‘My Permissions’ section. If the purchase was successful, it will be visible in this section. If, on the other hand, there is no purchase in the section, this means that you are not yet authorised to transit/park.The reason for this may be due to the response time of the different banking institutions or it may be due to the fact that the transaction did not go through.If this occurs, you must wait a few minutes and, if the purchase is not yet present, repeat the purchase procedure.

Contatti

info@infomobility.pr.it

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